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Protecting Your Identity

Identity Theft

Identity theft is when a criminal obtains a persons personal / confidential information such as usernames, passwords, account nubmers, etc, and then uses that information as if they were that person. The criminal could use this information to transfer money, run up credit card bills, change address information, or open new accounts all with out your permission. For more information on Identity Theft, visit the FTC's website.
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Phishing is technique that criminals use to steal identities. The criminal sends you a fraudulent email claiming to be from a legitimate company asking you for personal / confidential your information. Usually the email directs you to a fraudulent website that looks like the real thing and prompts you to enter your personal / confidential information (i.e. username, password, account number, name, address, phone number, etc). This information is then put into a database for the criminal later use your identity. For more information on Phishing, visit the APWG's website.
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Tips To Keep Yourself Safe

Here are some tips to help keep you safe from Identity Theft.
  • Never click a link in an email. Instead, type the website address in the address bar of your browser.
  • Never email your confidential information using non-secure methods.
  • Check your bank and credit card accounts often to identify suspicious activity.
  • Check your credit report regularly to identify suspicious activity.
  • Report suspicious activity immediately to the proper authorities.
  • Never give out account numbers, PIN numbers, credit/debit card numbers, usernames, passwords, or Social Security Numbers to anyone you have not personally contacted.
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Victim of Identity Theft?

Here is some contact information if you feel you have been a victim of Identity Theft.
If you feel that your account has been compromised, or you have received a suspicious email, please contact our Fraud Department at fraud@usavingsbank.com or call (800) 582-9702 Monday through Friday 8:00 AM - 5:00 PM ET and Saturday 9:00 AM - 1:00 PM ET. (Any emails or voicemails received after hours will be returned the next business day.)
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